Overview

Email to Filing functionality is a simple way of saving emails relating to a client to filing in CWT.

The process uses the Client ID and the CWT URL to identify the Client profile and the XPLAN site.

 

Email to Filing process

Using your client's CWT Client ID and the CWT URL, e.g. 3308653@cwt.xplan.iress.com.au 
CWT functionality allows for forwarding of emails from your inbox to CWT filing. 

The Client ID can be found in the CWT URL in any of the client's profile pages, or through the Client Snapshot page, using the ID only, not the Year.

 

Tip: Set up the CWT email for your client as a 2nd email in Outlook/Gmail or export a list of client names and Client IDs from CWT and save on your desktop as an easy reference point for accessing the Client ID.

 

Automatic Type and Sub-Type Mapping

Functionality exists whereby using particular subjects in your email will allow for the automatic classification of the Note Type and Sub-Type.

The table below shows the automatic mapping that has been set up in CWT.  If you use the below email subject lines in the emails you are forwarding to your client's CWT ID, they will be automatically filed to the corresponding Note Type and Sub-Type.

Email Subject Line

Note Type

Note Sub-Type

Fact Find

Fact Find

Fact Find

RoA Final

RoA

Final

SoA

SoA

Final

Identification

Fact Find

Identification

Initial Meeting

Meeting

Initial

Service Agreement

Client Correspondence

Service Agreement

FDS

Client Correspondence

FDS

Opt In

Client Correspondence

Opt-in

Application

Products

Application

Contract Note

Products

Shares

Product Research

Research Working Papers

Product Research

Review FF

Fact Find

Review Fact Find (Review Information)

Phone Call File Note

Phone Call

File Note

ATP

SoA

Authority to Proceed

RoA Authority to Proceed

RoA

Authority to Proceed

RoA Hold

RoA

Hold/No Change

SMSF

Other

SMSF