Overview

CWT users with the Xplan (CWT) Alerts module can utilise a CWT Alert that activates a Fee Consent thread when the client reaches their Anniversary Date, now referred to as the Reference Date. This guide outlines the requirements and steps to effectively use this alert.

Requirements

  1. User Role: The user must be an adviser and be in the Client Adviser role for the client.
  2. Practice Opt-In: The practice must not have opted out of the Alert. If preferred, practices can opt out if they have their own fee consent thread.

Alert Details

  • Thread Name: 'CWT Fee Consent from Jan 2025'
  • Previous Thread: Replaces 'Fee Consent Required July 2022'
  • Update Reason: The thread has been updated and renamed because the Fee Disclosure Statement (FDS) is no longer required from 10 January 2025.
  • Activation Date: The new thread will start appearing for clients with a Reference Date from 20 January 2025 onward.

Steps to Utilise the Alert

  1. Ensure Adviser Role: Confirm that you are listed as the Client Adviser for the client.
  2. Check Practice Settings: Verify that your practice has not opted out of the CWT Alert.
  3. Monitor Reference Dates: Keep track of clients' Reference Dates to anticipate when the thread will activate.
  4. Engage with the Thread: When the thread 'CWT Fee Consent from Jan 2025' activates, follow the prompts to complete the fee consent process.