You can add a task from the task area or from within the client.
Within a client
- Navigate to the task area within a client record
- Click on Add to add a task
- Load a task template or set the subject of the task and a brief description
- Complete the relevant task tabs as needed
Within Task area
- Navigate to Tasks from the left hand menu
- Under List select All Tasks
- Click Add to add a task
As you are not in a client, ensure you add the entity along with updating the other task details