Why is my share trade datafeed not updating correctly?

Share trade datafeeds only provide 'contract note' data to XPLAN. i.e. buys and sells that are traded on the share traders platform.

Data is not provided for trades that happened before the account was transferred to the broker, for any off market transfers or for any Corporate Actions such as dividend entitlements and reinvestments or buy back offers.

You will need to use XPLAN's Corporate Action function in conjunction with the datafeed to update your client's holdings.